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Meetup Event

Public Speaking

30 years of experience and the scars to prove it

Having worked for 30 years in IT 'Service' related roles, David discusses how he has used the question:

What does Value mean to you?

This question is used when co-creating Value-Focused Communities of Practice, enabling organisations to improve digital service lifecycles. 


David discusses real-life examples, some good and some bad, to cover where he has co-created Value-Focused Communities of Practice and how these freed service management teams to become more enterprise-focused through co-created knowledge, experience, customer-focused measurement and a more explicit organisational language.


David also demonstrates the value of peeking under the covers to co-create value you didn’t even know existed. 


Co-creating value in organisations will help you understand how applying value focussed Enterprise Service Management thinking to your organisation via a Community of Practice can enable you to co-create value for your colleagues, partners, and consumers.

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  • 1 hr

    Price on Application
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